About Us

Founded in 2020, LooniePlay Casino began as a small team of gaming fanatics and tech professionals who wanted a fair, friendly, and modern place to play. Our founders built LooniePlay out of a simple idea: deliver high-quality casino entertainment with clear rules, fast payouts, and customer service that actually helps. That inspiration still guides every product update, game drop, and promotion we run.

A clear mission you can trust

Our mission is straightforward: provide a safe, transparent, and exciting real-money gaming experience where players can enjoy top-tier games, smart promotions, and dependable support. We prioritize fair play, responsible gaming, and exceptional customer service. That means clear terms, independent checks on game fairness, and tools that help you play within your limits.

A variety of games that keep momentum going

LooniePlay offers a full mix of modern slots, classic table games, and live dealer action, so you can spin the reels, sit at virtual blackjack, or face live dealers anytime. We partner with trusted providers like Pragmatic Play to deliver crisp graphics, smooth gameplay, and frequent new releases. Our flagship welcome package includes a 250% bonus plus 25 free spins, and we run regular promotions to reward players, from weekly reloads to VIP tier benefits.

We also run a variety of other promotions—no-deposit free spins, reload bonuses, weekend free chips, cashback offers, and ongoing VIP rewards. Terms vary by promotion; for example, common sample terms across our offers can include match bonuses with 30x–35x wagering, no-deposit spin winnings capped at $100, and non-sticky bonus funds. Always check the full bonus terms before claiming a promotion.

Security and player protection at every step

Protecting your personal and financial data is a top priority. We use industry-standard SSL encryption on all pages, strict KYC checks for account security, and secure payment gateways for deposits and withdrawals. You can fund your account using convenient methods like Apple Pay, Google Pay, MasterCard, and Visa, and play in CAD, EUR, or USD. Our systems are regularly assessed and audited to confirm random number generation and payout fairness, and we follow best-practice data handling and payment-security standards.

Player-first support, when you need it

If you need help, our support team is ready via live chat or email at support@loonieplay.com. Our agents are trained to resolve account questions, payment issues, and game queries quickly and clearly. We also provide step-by-step guidance for deposits, withdrawals, and verifying accounts, because getting on and off the floor should be simple.

Responsible gaming is part of our promise

We encourage balanced, controlled play. LooniePlay offers a suite of responsible-gaming tools, including deposit limits, session reminders, cooling-off periods, and self-exclusion options. If you feel play is becoming a problem, our support team can point you to resources and professional help lines. We want every player to enjoy the experience without risk to their wellbeing.

Meet the team powering LooniePlay

Our team combines seasoned iGaming product managers, compliance specialists, software engineers, and customer-care professionals who share a passion for fair play and great design. From our product team that selects and tests games, to our compliance staff who manage licensing and security, everyone at LooniePlay focuses on reliability, clarity, and fast service.

Player feedback and industry recognition

We listen to players and adjust based on real feedback, and our platform has earned positive attention from reviewers and the gaming community. Learn more about our approach and performance in our LooniePlay Casino review.

Ready to join a casino that balances excitement with fairness? Create an account, explore our game library, and check today’s promotions. If you have questions, contact support@loonieplay.com or start a live chat—our team is here to help you play responsibly and enjoyably.